King M Rmy

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Verified Reviewer

Work done at my house

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WM Construction is not a company I would use again or recommend to anyone . Quality of their work is average, in some cases below average . Our project, which was paid in full was not completed . There was re work that needed to be done due to poor workmanship, owner gave verbal commitment he would complete but has never finished it . We are now searching for another contractor to finish the WM Construction project .
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Loss:
$400
Pros:
  • Nine
Cons:
  • Already listed them

User's recommendation: Do not use this company

Tina S Nts

Scammer

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We paid Tobey a deposit, he cashed the check and was a no call no shower afterwards he was suppose to do a bathroom remodel, always had an excuse of why he couldn't be there when he finally showed up, he completed a small amount of work and left and all his work he did was wrong he forgot missing pieces in our drain pinched the pex lines left gaps in the floor and drywall reversed water lines it was a mess and we had to have someone eles come in and re do his work, iam surprised he is still in business for all his mistakes.mistakes
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Loss:
$1

Preferred solution: Apology

User's recommendation: Don't hire

Tina S Nts
map-marker Ontario, New York

No show

Tobey was hired to do remodeling job, and never called no showed always coming up with excuses and when he finally came out he forgot to set up the correct drain pipes in our showers reversed water lines pinched line that could have caused leaked left 3 inc gaps in floors and drywall, iam very surprised he's not out of business for all the mess up he's done.
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User's recommendation: Stay away do not hire

1 comment
Guest

Totally agree

Anonymous

Takes Money and Does not complete job

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Takes money from people, offers excuses on why he cant do the job. Cashed the check and never completed the work to this day. Contract in April 2019 now Nov 2019
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Reason of review:
Fear of retaliation

Preferred solution: Court Order disbandment of the Company and a public apology, as I see this is not the first time he has done this.

Jessica G Gzw

Beware of Tobey Tortatice

Tobey Tortatice DBA Word of Mouth General Contracting or Word of Mouth Construction, entered into an agreement to remove a tree from my property the weekend of May 26, 2018. After he provided the written proposal and secured and cashed our deposit for the tree removal on the morning of May 26th, he has constantly been a no-show and only offered excuse after excuse (e.g., lift too short, another job, death in family, and heat) for not getting the agreed-upon work done. We gave him the benefit of the doubt as he offered these excuses and reworked our schedules time and time again to accommodate him. As the tree is a safety issue, time is of the essence, and we have realized he has never planned to come and remove the tree once he cashed our deposit, understandably we demanded our deposit refunded. Despite his promise on June 19, 2018 to return it, he has not done so to this point. We are receiving excuse after excuse of why it hasn't been returned and lies about contacting our attorney as well. He is a dishonest contractor and upon Google searches of his name you can find many more stories that match ours. We recently filed a small claim and he did not show up for court and won the case. Now taking actions in collection and making sure area residents are aware of his fraud.
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Reason of review:
Poor customer service

Preferred solution: Full refund

Anonymous

Good work at a good price

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Recently past two months I purchased a foreclosure and it need a lot of work. I called several contractors and finally found Tobey thru a coworker who lives in Webster.

She said this guy comes recommended. I have had -My basement mold removed , cleaned & painted -My roof stripped and repaired; along with a leaking skylight removed and replaced -Cedar siding that NO ONE wanted to repair- Repaired & painted to match the rest of the house -Rotted window & door trim - removed, redone & painted Tobey can do it all! He's quick to the point and no frills. Now everyone in my new neighborhood is calling Tobey as well.

Its sooo hard to find good people in general let alone a decent contractor. Tobey is it.

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Reason of review:
Fair pricing
6 comments
Guest

Total scam artist

Guest

Tobey is a scam artist, lies constantly doesn't show up, says he will be there byr never shows. Do not hire him, do not give him any money. He is trouble, this review is either done by him or his family, it can't be true.

Guest
reply icon Replying to comment of Guest-1470307

Hi can you email me at kathy1117@***.net. We are compiling a list of people who have been scammed by them.

The list is growing. Thank you

Canton Nhv
reply icon Replying to comment of Guest-1470694

Thank you for the warnings about Tobey Tortatice. I actually have plans for him to come to my house today, to discuss repairs to my house from damage caused by Five Star Improvements, which is another scam company.

I am interested in finding ways to add to my list of local homeowners who were also harmed by Five Star Improvements. Can you advise?

Guest
reply icon Replying to comment of Guest-1470307

I think you are correct about review being written by the company. There was a report recently about that happening, as much as, or more the real reviews. I guess that is why the detailed [negative] real ones are so important

Guest
reply icon Replying to comment of Guest-1470307

I agree

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Laquanta Bvj
map-marker Rochester, New York

Tobey Tortatice (T.J ) Word Of Mouth general contracting

These two brothers from Webster NY working all around Rochester NY are scamming everyone!! Taking money and not completing jobs.

Refusing to warranty there work. They have been debarred from doing any work on any NY state properties. Would you really want to let them work on yours? Do yourself a favor and research them before you hire them!!

There are several reviews across the past three years including superpages, BBB, and the Dept. of Labor.

Somehow these two still find a way to keep getting work. They are frauds and will prove it when you ask them to show proof of insurance.

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Loss:
$3000
16 comments
Guest

My number is 474-****. Call me if there is a issue.

I love how the same person has continued to post under different names. Jim Mayor u can call also

Guest
reply icon Replying to comment of Guest-1299739

You haven't answered any of james' phone calls or messages. And the roof is falling apart still. How do we fix it without having to pay someone to fix what you should have?

Nikolai Yzy
reply icon Replying to comment of Guest-1300202

Janelle Middleton can you email me at kathy1117@***.netThank you in advance. We have a list of numerous people that have been scammed by these 2.

Canton Nhv
reply icon Replying to comment of Nikolai Yzy

I think my comment ended up in the wrong place. I am trying to find the person who is compiling a list of homeowners scammed by this company.

I have been compiling my own list of homeowners who have been harmed by Five Star Improvements. Here in Monroe County, there are no licensing requirements for general contractors, and no board to oversee their conduct. In other counties in NYS - - especially around NYC, there are laws to protect homeowners from unscrupulous contractors such as these, and licensing boards that can take away their licenses for wrong-doing.

We need to find a way to get these sorts of protections for homeowners in Monroe County as well. How can we do that?

Guest

Thomas Tortatice (585) 455-**** (in Rochester, NY ) did two jobs for me of roofing repair, shingles, paint/tiles , gutter, tree trim . The first small job seemed alright.

So I hired him again. That's when he got me trusting him. He got money out if me an left 4/5ths of the work undone.

Stopped working as soon as he heard I'm sending money. He talks a good game for sure.

I would never trust this guy again.

Nikolai Yzy
reply icon Replying to comment of Guest-739885

Could you send me an email please to kathy1117@***.net so we can add your unfortunate dealings with these 2 to our growing list. Thank you

Guest

these brothers are gross. they steal and do a *** job they scam everyone.

they are in and out on the job all day. they talk to different women all day and both told me they were married and they are with girls all day!

Your Gross the both of you! SCAMMERS!

Guest
reply icon Replying to comment of Guest-714655

What do you mean they were with girls all day? Did the girls come to the job and hang out while they were suppose to be working? Saying they are married and hanging out with girls all day, how would you know, unless you are one of the girls.

Guest
reply icon Replying to comment of Guest-800883

they went to restauraunts and picked up girls my husband knew him around teen years

Guest

I have had the same horrible experience. They did a horrible job and never completed it.

They had "other jobs". Not only did they not complete my job but they could not fix things either. Some issues stemming from their own mistakes and inexperience. What makes matters worse is I believe they "think" they do a good job and make you feel like your the crazy one or ungrateful.

Poor quality, clearly inexperienced and unprofessional when you try to point it out.

They may lure you in with a cheap quote, but it is not worth the money you save, the time you waste and the trouble you go through.

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Nikolai Yzy
map-marker Rochester, New York

Skilled Trade Contracting Company

I hired Word of Mouth General Contracting for a total rehab project on a house. I had a contract with them for all work to be done. These scammers took $69,000 from me and completed not even a third of the work. Will be taking them to court, but these scammers don't have anything in their name. They scam every system out there. Have had many people contact me because of my warning ads on Craigslist and they have told me their horror stories with these two brothers who own this business. The quality of their work is pathetic also.
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Loss:
$69000
12 comments
Guest

Thanks everyone, you just confirmed my negative experience as well. Inexperienced, shady, poor work ethic, immoral, I need not say more.

I don't know how they live with their reputations. I do not know why they take on jobs they can't handle and then take people's money.

Hopefully other folks will read these reviews before hiring them.

Guest
reply icon Replying to comment of Guest-741940

Hi can you email me as we are compiling a list of people who have been scammed by them? Thank you

Guest
reply icon Replying to comment of Guest-1470697

Email is kathy1117@***.netThank u

Guest

I also was scammed by word of mouth tobey and thomas tortatice with an exterior painting job I hired them to do. Never finished the job, took off with the money.

Dont hire word of mouth contracting and dont deal with tobey and thomas tortatice. Scammers

Guest
reply icon Replying to comment of Guest-715901

Hi can you send me a email at kathy1117@***.net as we are compiling a list of names that have been scammed by them.

Guest

Here is a lady with issues. I remodeled her basement with no

Issues. Then we went on to remodel her fathers complete

Interior and exterior, again no issues. Well except her rants and raves

about her son, ex boyfriend, and her constant ups and downs.

Finally we come together to flip a farm house in Hemlock. Well, there

has been no court, or criminal charges because its all ***.

5 guys for 5-6 weeks of work jacking up a addition, completed new

plumbing, new electrical, re frame the 2 floor walls and ceiling...

Oh and all insulation new. When I gave her the extra bill she declined

to pay. We were told it ( should be included ).

Well non of that extra work was in our 5 page signed contract.

So who lost here?

Yes, I did.

Thanks again Kathy.

Guest
reply icon Replying to comment of Guest-712435

Thanks Tobey for posting it allows me to respond to the lies you just posted. First you were supposed to be working on rehab starting june first through september first.

You didnt, like you stated only worked 5 weeks if that but collected money every week like you were working. You lied to me about having a sider all paid for to side the house. You liec to me about having a plumber. You lied to me about what the inspector said about the sceptic system, should I go on?

Not enough room, but charges of felony larceny are still pending, DA in Rochester, you know him well, he is the one who sent you away the last time, still has time. Your a fraud, your *** and your brother TJ or Thomas, whatever name he chooses to go by, is just as much as a scammer as you are, your the leader thats all.

I hope word is finally out about you Two Tortatice brothers.

Nikolai Yzy

These 2 brothers are nothing but scammers, have used a dozen or more people that have contacted me.

Guest

Used these scammers for a roof job big mistake

Guest
reply icon Replying to comment of Guest-605445

Im from rochester ny also

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